PRIVACYPOLICY

Who we are

Illegal Freedom operates this website and is responsible for the personal information described in this policy. Questions or privacy requests can be sent to hello@shiey.shop.

Information we collect

When you contact us, we receive your name, email address, optional order number, and message. If you join the mailing list, we receive your email address.

Your cart items and quantities are stored locally in your browser so your bag can be remembered. The current checkout does not process payment or submit the delivery details entered while payment is unavailable.

Our hosting systems may also record standard technical information such as your IP address, browser type, device information, requested pages, and the date and time of a request.

How we use it

• To answer questions and provide customer support.
• To manage order-related requests.
• To send store updates when you have asked to receive them.
• To operate, secure, troubleshoot, and improve the website.
• To meet legal obligations and prevent misuse or fraud.

Our reasons for using it

Depending on the situation and the law that applies, we use information with your consent, to take steps you request or fulfil a contract, to meet legal obligations, or for legitimate interests such as running and securing the store and responding to customers.

You can unsubscribe from marketing messages at any time or withdraw consent by contacting us.

Sharing

We may share information with service providers that help us host the website, deliver email, maintain the store, or provide customer support. They may use it only to provide those services. We may also disclose information when required by law or when reasonably necessary to protect the store, our customers, or others.

We do not sell your personal information.

International processing

Some service providers may process information outside your country. Where required, we use appropriate safeguards for those transfers.

How long we keep it

We keep personal information only for as long as needed for the purpose it was collected, including customer support, recordkeeping, security, and legal requirements. We then delete or anonymize it when reasonably possible.

Your choices and rights

Depending on where you live, you may be able to ask for access to, correction of, deletion of, or a copy of your personal information, or object to or restrict certain uses. You may also withdraw consent where consent is the basis for processing.

Send requests to hello@shiey.shop. We may need to verify your identity before completing a request.

External links

The site links to third-party services such as Instagram and YouTube. Their own privacy policies apply after you visit them.

Policy changes

We may update this policy when the store or legal requirements change. The date at the top will show when it was last revised.